Everything you see in your bill are items that have been explained to you
before you signed the contract with us, so there are no surprises.
Dependable Customer Relations Officers
Any time you have a question about your electricity services, feel free
to contact our Customer Relations Officers and we will be pleased to assist
you.
Accurate and Concise Billing
Tuas Power Supply (TPS) has invested in a sophisticated customer management
system to provide you with accurate and timely bills so that you can manage
your electricity costs better.
Comprehensive Online Services
As a customer of TPS, you gain access to a wealth of resources in the online
Customer Care Portal (CusCare) that helps you manage your electricity costs
and consumption effectively. What’s more, CusCare is available to you
24 hours a day, which means that you can check your electricity consumption
details anytime, anywhere.
Convenient Modes of Payment
To cater to the unique needs of businesses, customers of TPS have the flexibility
to pay your bills through cheque, GIRO, telegraphic transfer (TT) or the
Tuas Power Supply-UOB VISA Business Card*.
* Tuas Power Supply-UOB VISA Business Card is applicable for Small and Medium
Enterprise (SME) customers only.